Oaks Hervey Bay Resort and Spa

Very nice for a one night stop. Clean tidy. Great dinner from the restaurant. Service was a bit slow, but being a Monday night, it appears the roster clerk didn't put another staff member on. If you're fully booked, in the accommodation, wouldn't you have the staff on, & if necessary, send them home. Appeared to be a senior staff member telling the younger staff what to do, but the staff knew what to do, & appeared very professional in what they were doing & how they were doing it. Given that they were pretty busy .

Oaks Hervey Bay has a special place in my heart as my go-to spot, but it's not without its quirks. The furnishings have seen better days, and there's no denying that maintenance is a constant presence. However, I can't help but hope that they can regain its former glory! In its prime, Oaks Hervey Bay was the best, offering an unforgettable experience. The location is still fantastic, and the potential is there. With a little TLC and some updates, this place could easily regain its spark and shine even brighter. I'm keeping my fingers crossed that it gets the attention it deserves. After all, a familiar spot like this one can feel like a second home, and it would be wonderful to see it return to its former glory. Here's to hoping for a resurgence of the best of Oaks Hervey Bay! 🌟🏨🤞

In addition, the sound insulation of the room is so poor that the sound of children walking upstairs can be heard. And the widest experience is that At 6:00 a.m., the alarm system rang for no reason, making us unable to sleep. The child finally endured it, and the second time it rang again for no reason. No explanation, no apology!

The look and feel of this hotel can best described as 80s. Everything is old, and doesn’t really feel clean at all. The airco makes a lot of noise, the bathroom/bedroom/kitchen/living space look old and tired, didn’t want to sit on the sofa as it didn’t look clean at all. There was no wifi in the room despite reception assuring us there would be. And 4G was also so slow that 2 people couldn’t be online at the same time. In order to have breakfast or dinner you have to walk through a maze of corridors to the nearby restaurant, passing several toilets. Once there the food is okay-ish. We were glad to leave this hotel again after one night stay. Our Uber driver suggested we’d stay at the Ramada next time. In the room there are signs everywhere that there is no cleaning, no house keeping, you should take out your own trash. Felt more like a self serviced appartement than an actual hotel. But at hotel prices.